Who to call if your home phone line has a fault

If you are experiencing a fault of any sort on your home phone, please call the following specialised fault team at Telstra.

Residential customers: 132203

Business customers: 132999

If your fault is that your home phone doesn't work altogether you can call these numbers from your mobile phone, a neighbours phone or you can visit our Telstra Shop and use our courtesy phone.

 

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