Divert calls from your mobile phone to another number

There are 3 methods to divert calls from your mobile phone to another number:

Method 1) Use the phones menu to set the number you want your calls diverted to. You also use this to cancel the divert or re-divert back to your MessageBank number. (This is usually under the Settings menu in the Phone or Calls or Network option)

Method 2) You can call Telstra Mobile customer service on 125 111 and ask an operator to set the diversion for you on the network.

Method 3) Depending on when you want your mobile to divert, you dial a special code into your mobile phone depending on when you want the diversion to take place. Use the following special numbers and dial them from your mobile phone to set that particular diversion:

To turn on your diversion

Divert all calls - Dial: * * 2 1 * 1 0 1 #

When you are on another call - Dial: * * 6 7 * 1 0 1 #

When you don't answer your phone in time - Dial: * * 6 1 * 1 0 1 #

When your mobile is off or out of coverage - Dial: * * 6 2 * 1 0 1 #

To cancel your diversion

Divert all calls - Dial: # # 2 1 #

When you are on another call - Dial: # # 6 7 #

When you don't answer your phone in time - Dial: # # 6 1 #

When your mobile is off or out of coverage - Dial: # # 6 2 #

Important: Remember, if you use MessageBank, after you have cancelled all your diversions you will need to set up a diversion to 101 so calls get diverted to your MessageBank when your phone is off or out of coverage, you don't answer your phone in time, or when you are on another call.