Our Services...

The primary goal of Stratel is to be the friendly face which links our customers to Telstra products and services. In a world where technology changes almost on a daily basis we strive to simplify the experience with your telecommunications provider to ensure everything is as easy and customer friendly as possible.

Below are just a few of the services which we provide to our customers:

• Bill analysis - Bring in your Telstra bill (or that of another provider) and we will analyse which of Telstra's products, services or plans will give you the greatest value
• Bill payments - Telstra bills can be paid in store
• Advice and recommendations - Let us know what you or your business needs to achieve and we will research the best possible technology / solution to suit your needs
• Business Account Management - We regularly review your business services to streamline your account and ensure you are on the best possible deal. Our specialised business corporate team can handle most enquiries and orders over the phone or come out and see you at a suitable time
• Repairs - If you are having a problem with products purchased from our store (or other Telstra outlets) our repairs department can help manage your warranty or non-warranty repair using our advanced repair system