My Wifi Internet keeps dropping out - helpful hints

Wifi Internet (the wireless Internet you can access around your home when you have a compatible Wifi modem) is a radio technology, and because of this some things can interfere. If you experience drop outs try some of the following tips:

  • Make sure your mobile phone and any Bluetooth enabled device are away from your Bigpond Wifi modem.
  • If you have a cordless phone it may interfere with your Wifi Internet connection. Normally 2.4Ghz cordless phones cause interference. We advise customers to purchase a different frequency cordless phone if they Wifi Internet at home. (eg: 5.8Ghz)
  • Make sure you aren't too far from the Wifi modem - the more walls between you and the Wifi modem, the weaker the signal. A weak signal can cause drop outs or slow Internet speed.